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Effective Date: [Date]

Thank you for choosing [Your IPTV Subscription Website Name]. We aim to provide you with high-quality IPTV services and ensure your satisfaction. However, we understand that circumstances may arise where you need to request a refund. This Refund Policy outlines the terms and conditions for requesting a refund for IPTV subscriptions purchased through our website.

Refund Eligibility:
1.1. Subscription Refunds:

Refunds will only be considered for subscription purchases made directly through our website, [Your Website URL].
To be eligible for a refund, you must submit a refund request within [X days/weeks/months] from the date of the original subscription purchase.
1.2. Technical Issues:

Refunds will be considered for technical issues beyond resolution, preventing you from accessing our IPTV services, despite reasonable attempts made by our support team to resolve the problem.
1.3. Unsatisfied Customers:

We strive to provide the best IPTV service possible. If you are unsatisfied with our service, you may be eligible for a refund, subject to the terms of this policy.
Non-Refundable Items:
2.1. Usage Timeframe:

Refunds will not be granted for any subscription that has been active for more than [X days/weeks/months] from the date of purchase.
2.2. Free Trials:

Refunds are not available for free trial subscriptions.
2.3. One-time Purchases:

Any one-time purchase, such as pay-per-view events or on-demand content, is non-refundable unless there are extenuating circumstances.
Refund Process:
3.1. Refund Request:

To initiate a refund request, you must contact our customer support team via [Contact Email/Phone Number] within the eligible timeframe as specified in Section 1.1.
When submitting a refund request, please include the following details:
Order Number
Subscription Details
Reason for the Refund Request
3.2. Support Investigation:

Our support team will investigate the reason for your refund request and may ask for additional information or attempt to troubleshoot and resolve the issue.
3.3. Refund Approval/Denial:

If your refund request is approved, we will process the refund to the original payment method within [X days].
If your refund request is denied, we will provide a clear explanation for the decision.
Termination of Access:
4.1. Refund Processing:

If a refund is granted, your access to our IPTV service will be terminated immediately.
4.2. Retention of Customer Obligations:

Customers who receive a refund must delete any downloaded or recorded content obtained through our service and agree not to use any unauthorized access methods.
Changes to the Refund Policy:
We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this policy periodically.

If you have any questions or need further assistance regarding our refund policy, please don’t hesitate to contact our customer support team at [Contact Email/Phone Number].

Note: This sample refund policy is provided for informational purposes only and should be tailored to the specific requirements and legal regulations of your business. For accurate and comprehensive legal advice, it is advisable to consult with a legal professional.